TERMS AND CONDITIONS OF SALE

1.1 These Conditions of Sale apply to any contract between you and the Core Biz Holdings Pte. Ltd. in respect of your participation on any course, placement test or consultation offered by Core Biz Holdings Pte. Ltd. These placement tests, consultations and/or courses (including face to face, virtual or blended delivery methods) which includes any associated hard or soft copy materials if applicable (collectively referred to as the ‘Financial Education Programs or Services’) may be delivered in person, virtually, or in a blended format.

1.2 Please read the Conditions of Sale carefully before booking or purchasing any programs or services.

1.3 These General Terms and Conditions may be amended by applicable special terms and conditions which relate to our operations in a particular specified jurisdiction. The General Terms and Conditions, the Terms and Conditions of Use of Digital Services, the Special Terms and Conditions, and the Additional Terms and Conditions are collectively referred to here as the ‘Conditions of Sale’). In the event of any conflict between the General Terms and Conditions, the Terms and Conditions of Use of Digital Services, the Special Terms and Conditions and the Additional Terms and Conditions the following will apply in order of priority: (i) the Additional Terms and Conditions, (ii) the Special Terms and Conditions, (iii) the Terms and Conditions of Use of Digital Services and (iv) the General Terms and Conditions.

1.4 Please note that before booking and/or paying for any products or services, you will be asked to accept the Conditions of Sale (either online or in person). By clicking on the ‘I Accept’ or ‘Accept and Pay’, as the case may be, check box online (if you are submitting your application online) or signing a paper copy of the Conditions of Sale (if you are submitting your application in person), you are confirming your agreement to be bound by these Conditions of Sale. If you do not want to accept the Conditions of Sale, you will not be able to attend or otherwise access products or services offered by Core Biz Holdings Pte. Ltd.

2.1 Registration

All students registering for our courses are required to complete a registration form.

2.2 Payment

Payment can be made by direct bank transfer or over the counter by: Online payment, Stripe, 2C2P , Paynow, NETS, VISA/Mastercard, WeChat Pay and Alipay.

Core Biz Holdings Pte. Ltd. cannot accept payments made from banks (or other financial institutions) sanctioned by Singapore or any other relevant jurisdiction. Where Core Biz Holdings Pte. Ltd. discovers evidence of payment from a sanctioned bank and/or sanctioned financial institution we will freeze all funds related to that payment and will be unable to deliver the service for which the payment was intended. Please therefore ensure that you do not make payments from an account in a sanctioned bank and/or sanctioned financial institution. Core Biz Holdings Pte. Ltd. considers a late payment fee of S$100 to be charged 14 days after course commencement.

2.3 Discounts

Please approach our staff to find out about our latest promotions and offers. Discounts may be subject to minimum spending or for a fixed duration only.

3.1 Cancellation/postponement policy for in-house workshops from Core Biz Holdings Pte. Ltd.

Cancellation or postponement between ten and seven working days before a course, there will be a charge of 20% of the course fee.
Cancellation or postponement between six and three working days before a course, there will be a charge of 50% of the course fee.
Cancellation or postponement between two working days or less before a course, there will be a charge of 100% of the course fee.
In addition, if the course involves a profiling tool or customisation which has been completed before cancellation, these items will be charged 100% as stated in the proposal.

3.2 Cancellation policy for programs and services

More than 48 hours’ notice	Lessons can be rescheduled
Less than 48 hours’ notice	Lesson will be forfeited if notification is made less than 48 hours before the lesson, unless a valid medical certificate is presented that covers the day of the lesson.

Any notice to cancel or re-arrange of any programs must be submitted in writing to admin@coreinvest.me, at least 48 hours before the arranged class.

Strictly no refund if contract validity date has expired.

3.3 Important Notes on refund requests

All products or services are neither transferable nor refundable except when a course is cancelled.
Course books are non-refundable.
Once you have completed the 2 days program, there will be no refund.
All required information and documents have to be completed within 1 month from the date of request. After which, the refund request and amount will be forfeited. The refund approval process will take no more than seven working days (Mondays to Fridays). Once approved, the refund will be made by direct-bank-transfer, within seven working days.
In some instances, the Core Biz Holdings Pte. Ltd. may remove a student from the course for academic or SEND reasons. In these situations, 100% of unconsumed fees will be refunded to the customer.